Welcome to BeniMrirtRugs. These Terms and Conditions govern your use of our website, benimrirtrugs.com, and the purchase of our handmade Moroccan rugs. By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

Contact Information

• Website: benimrirtrugs.com
• Email: [email protected] / [email protected]
• Phone/WhatsApp: +212 661 94 56 14
• Morocco Address: Ait Alla Hajra Matkouba, 54000 Khenifra, Morocco
• USA Address: 3111 Brighton 1St 4H, Brooklyn, NY 11235, USA

Eligibility Our Website and services are intended for individuals aged 18 years or older. By accessing our Website, you confirm that you meet this requirement or have obtained parental or legal guardian consent to use our services.

How Our Website Works Our Website allows you to browse and purchase authentic, handmade Moroccan rugs. Orders can be placed directly through benimrirtrugs.com. Payments are processed securely via PayPal, Gmail, or major credit cards. By purchasing from us, you agree to provide accurate information to complete your order. Refer to our Privacy Policy for details on how your information is protected.

Pricing, Payment, and Delivery

Pricing All prices are listed on our Website and are subject to change without notice. The price you pay is the price displayed at the time of your order.

Payment Methods We accept payments via PayPal, Gmail, and all major credit cards. By placing an order, you agree to the terms of our payment processors.

Shipping

• Rugs are shipped directly from Morocco via DHL or FedEx.
• We offer free worldwide shipping.
• Import duties and taxes may apply depending on your country’s customs regulations. These charges are the customer’s responsibility.

Delivery Timeline While we strive to deliver rugs promptly, delivery times are estimates and may vary due to factors beyond our control. If delays occur, we will notify you via email.

Shipping Address Orders are shipped to the address you provide at checkout. Please ensure your information is accurate to avoid delays.

Returns, Replacements, and Refunds

Return Policy

• You may return your rug within 30 days of delivery for a full refund.
• Customers are responsible for return shipping fees, insurance, and any additional duties.
• Rugs must be returned in their original condition.

Replacement Policy If the rug delivered is materially different from the one ordered, notify us within 24 hours of delivery. We will cover all return shipping costs and send a replacement at no additional charge.

Refunds

• Refunds are processed to the original payment method.
• Refund timelines depend on the payment processor.
• Rugs returned after 30 days are not eligible for a refund.

User Conduct Users agree not to:

• Violate any applicable laws or regulations.
• Interfere with the security or functionality of our Website.
• Use automated tools to scrape content or data from the Website.
• Misuse intellectual property or proprietary designs.

Feedback We value your feedback on improving our Website or rug collection. By submitting feedback, you grant us the right to use it without restriction or compensation.

Modification of Terms We may update these Terms at any time without prior notice. Continued use of our Website indicates acceptance of the updated Terms.

Privacy Policy Our Privacy Policy governs the collection and use of your personal information. By using our Website, you agree to the terms outlined in our Privacy Policy.

Limitation of Liability Our products and services are provided on an as-is basis. We are not liable for any:

• Interruptions or errors in our services.
• Direct, indirect, incidental, or consequential damages arising from the use of our Website or products.

Governing Law These Terms are governed by the laws of Morocco. Any disputes will be resolved in Moroccan courts.

Contact Us For questions about our Terms and Conditions, please contact us:

• Email: [email protected] / [email protected]
• Phone/WhatsApp: +212 661 94 56 14
• Morocco Address: Ait Alla, Hajra Matkouba, 54000 Khenifra, Morocco
• USA Address: 3111 Brighton 1St 4H, Brooklyn, NY 11235, USA